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Staff shortages. Turnover. Rising costs of employment. The Employment Rights Bill on top of it all. This is where the people solving it come together.
Free to attend for qualified professionals. Pre-show assessment required. Places capped at 750.
- Full day access, 9:30am to 4:30pm
- 4 focused seminar sessions
- 50 exhibitor trade show
- Fully catered throughout
- Structured networking sessions
- Evening drinks reception
- 100% free to attend
Pre-vetted. Curated. Sector-specific. Every delegate, every exhibitor, every session built for retail and hospitality workforce leaders.
Pre-vetted through our screening process. 100% retail and hospitality decision makers.
Real answers to your workforce challenges.
Focused content on the issues that matter most to the sector right now.
Retail and hospitality only. No generalist noise, no wasted sessions.
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A Victorian warehouse reimagined as one of London's most striking event spaces. Exposed steel, vaulted glass ceilings, concrete floors. The kind of venue that makes people want to stay all day, which is exactly what we need them to do.
Shoreditch, London EC2A 3EY
3 min walk from Shoreditch High Street station
- Vaulted glass ceiling and exposed steel throughout
- Industrial-chic main hall with full AV and staging
- Dedicated catering and bar area
- Breakout spaces for structured networking
- Central Shoreditch location, excellent transport links
- Staff shortages intensified by recent legislation and a significant rise in employment costs
- Zero-hours contracts, unfair dismissal reforms and flexible working rights all changing from 2026
- Automation and technology reshaping frontline roles faster than most operators can respond
- Recruitment and retention in high-turnover environments has never been harder or more expensive
- Take away proven strategies from the brands already solving retail and hospitality's toughest workforce challenges
- Evaluate 50 workforce technology solutions in one day, not 50 separate sales calls
- Structured sessions with peers facing identical challenges at comparable organisations
- Direct access to 750 pre-vetted decision-makers with purchasing authority for HR and workforce technology
- 100% sector-relevant audience: no dilution, no generic crowd, only retail and hospitality buyers
- Full day access in a focused environment where conversations go deeper than any standard trade show
"We built a platform for the retail and hospitality industries to connect, collaborate, and find the strategies, technologies, and solutions to overcome workforce challenges, reduce costs, and future-proof their operations."
Staff shortages intensified by recent legislation and a significant rise in employment costs created the need for this event. WIE fills the gap: sector-specific, expert-led, and built for the people actually solving these problems.
Join Us on 10 SeptemberEach seminar tackles a specific challenge the retail and hospitality workforce sector is facing right now. Strategies from the brands in the room, presented by the people implementing them.
What actually makes frontline workers choose you, stay with you, and show up engaged? Drawing on labour market data and real employee feedback, we will be covering the levers that genuinely move the needle on attraction, retention and performance across retail and hospitality.
Senior retail and hospitality leaders explore how AI is reshaping the way their organisations operate, from workforce strategy and employee experience through to efficiency, customer value and business impact.
Tighter margins and rising costs are forcing operators to rethink how their businesses run. We will be covering how organisations are building leaner models without compromising on customer experience or team engagement.
Leading technology vendors bring a client on stage to talk through their partnership and what it delivered. Real brands, real outcomes. A chance to see how workforce technology actually performs inside some of the UK's biggest retail and hospitality operations.
Every delegate goes through a pre-show assessment. The room is 750 of the most senior workforce decision-makers in UK retail and hospitality.
The most senior people leaders from the UK's biggest retail and hospitality brands
COOs and operations leaders managing large-scale frontline workforces
Leaders defining how the sector recruits, develops, and retains people at scale
In-house experts focused on future-proofing workforce planning and operations
Heads of digital transformation driving automation in retail and hospitality operations
Senior leaders shaping culture and engagement across high-turnover environments
If you sell into retail and hospitality HR, operations or workforce management, this is the most targeted room in the UK. No generalist audience. Just the people who sign off on your category.
- Direct access to the professionals who approve HR and workforce technology budgets
- Demo your solution to an audience that arrived specifically to evaluate it
- Speaking opportunities and sponsored seminar slots available for select partners
- Brand visibility before, during and after the event through the event communications programme
10 September 2026 at Protein Studios, Shoreditch. Free to attend. Fully catered throughout the day. Pre-show assessment required.
Free to attend for qualified professionals · Pre-show assessment required · Places strictly limited to 750